10 Reasons Why You Get The Best Service From Your Authorized Dealer
The average new truck costs range between $110,000 and $145,000, with some exceeding over $170,000. So consumers can’t afford to rely on anyone other than a top professional. New truck dealerships offer the highest level of technical training with state-of-the-art equipment.
Dealers and manufacturers spend considerable money on continuous training to ensure that technicians are up-to-date on today’s increasingly complex vehicles. All dealership technicians are factory-trained and participate in ongoing continuing education. And many service employees are Mack/Volvo certified Master Technicians.
Today’s OEM factory-trained and certified technicians must be electronics experts as well as good mechanics. That’s why new truck dealerships offer the most experienced technicians in the truck repair industry.
The combined cost of truck OEM-proprietary equipment can exceed $150,000. Only new truck dealers are required to purchase and use the best equipment, and maintain computer links to factory service experts.
Only new truck dealers are required to carry an inventory of parts to cover most repairs to the trucks they sell, as well as All-Makes, assuring customers quick service repairs with genuine parts.
A dealer’s reputation depends on customer satisfaction. That’s why dealerships guarantee their repairs. Plus OEM parts also carry additional manufacturer guarantees that include North American-wide coverage of parts as well as labor, if installed at the dealership.
All new trucks today carry manufacturer warranties. Service from the dealer eliminates the possibility of voiding the warranty for failure to meet required maintenance. Extended warranty policies can also be purchased from dealers for added protection.
To ensure convenient service, dealers offer extended service hours that include nights and weekends, and express service lanes for routine maintenance & simple repairs. This usually results in a quick turn which means less down time for the consumer.
Your local truck dealer has competitively priced fast service. In addition to the best service, your dealership often offers the best local price.
In sales, service and parts availability, satisfaction is the primary goal of every dealer. The best way to achieve this is to offer the best service support for your truck at the best price.
Bergey’s Truck Centers is an authorized dealer of Mack, Volvo, Isuzu and Hino trucks. We have been serving the greater PA and NJ area since 1924. Our dedication to service excellence is second only to our integrity and commitment to continuous improvement. Questions? Call or visit one of our locations in PA, NJ, and DE.