Uptime Certification

Uptime Certification

As the company known for Keeping Customers on the Road™ since 1924, Bergey’s Truck Centers offers Uptime Certified locations to meet your needs for speedy services and repairs. In order to become Uptime Certified, we’ve made the commitment to update and improve our service facilities, standards, processes and capabilities to help reduce or eliminate costly downtime and loss of productivity. It’s like an express lane for trucks experiencing minor to severe issues where you find faster assessments and service, more transparent explanations and seamless communication.

Uptime certification benefits busy truck drivers experiencing problems while on the road by providing a path to a quicker and easier service option . An error code suddenly appearing on your dashboard is one of the last things you want to see when you’re working on tight deadlines and have a full schedule of pickups and deliveries planned. Bergey’s Truck Centers Uptime Certified locations provide a place to go to immediately to get to the bottom of the problem and fix it without having to schedule an appointment or wait for quotes and services.

Pulling into a service location that’s Uptime Certified is like accessing an express lane for commercial trucks capable of dealing with a full range of unexpected repair problems in a matter of hours instead of days. This not only saves time, but also eliminates the uncertainty of whether or not you’ll need to make adjustments to your schedule or require a temporary or permanent equipment replacement to meet your obligations. When you arrive at one of our Uptime Certified service departments, you will be greeted by a team of friendly and knowledgeable representatives who will:

  • Efficiently check-in and assessment of your truck
  • JPRO® Professional code reading at check-in provides initial diagnostics
  • Uptime bays designated for quick diagnostics and repairs
  • Advanced bays dedicated to advanced diagnostics and repairs
  • Direct communication throughout repair process using the ASIST platform

Bergey’s Truck Centers currently offers Uptime Certified service in Pennsauken, Trenton and Vineland, NJ, as well as Souderton and Conshohocken, PA and Delmar, MD. We are currently working toward achieving certification for all of our truck center locations. Contact us for more information on Uptime certification.