ASIST Service Management Platform

July 2015

Everything you need, all in one place.


The ASIST service management platform is a simple, web-based tool that lets you monitor vehicle status, receive electronic estimates, approve repairs, issue purchase orders, and communicate directly with your dealer—regardless of your truck’s location. ASIST consolidates all maintenance events and communication in one place so you can avoid invoice and repair surprises. And for trucks with Remote Diagnostics, ASIST also provides seamless communication between the service manager, the truck, your dealer, and the team at the Volvo and Mack Uptime Center.

Log in to ASIST

1 Manage assets with ease

Access information on all your equipment and important contacts in a single place. Make notes on fleet processes and individual assets to guide the service process.

2 Streamline communication

Never hear a busy signal again. The ASIST dashboard gives you access to every active service event with a click of a button, while customized service alerts keep you informed every step of the way, exactly the way you want.

3 Ensure accurate estimates

Know exactly what you’re paying for. Online access to estimates lets you review, comment, and approve all estimates before any work is performed. And with easy-access to all maintenance documentation, you can always be sure the invoice matches your approved estimate.

4 Reduce costs and downtime

Efficiency drives savings. ASIST services generate proven uptime by getting your trucks diagnosed, repaired, and back on the road faster.

“Service Management Platform.” Web. 30 June 2015.